If you are booked on a Southwest flight, you are likely heading to Concourse C & D at Nashville International Airport. As the airport continues to grow, staying up to date on the terminal layout is more important than ever. Luckily, this guide is here to simplify your visit. We provide specific details about Southwest Airlines at the BNA Airport, including a helpful map of gates and ticket counters. But we don’t stop there; we also highlight the best places to shop and eat while you wait for boarding. So let us know everything in detail about Southwest Airlines at the BNA Airport.
A Complete Overview of Southwest Airlines’ Terminal at Nashville Airport
Going through BNA Airport is a great way to experience Nashville’s charm, but the new construction can feel like a task. To start, you should know that Southwest Airlines handles most of the traffic here. Since they are the largest carrier, they don’t just stay in one spot. Instead, you will find Southwest gates spread across multiple concourses within the Main Terminal building.
Where Will You Find Southwest Airlines at the Nashville International Airport?
Southwest Airlines uses Concourses C and D at Nashville International Airport (BNA). Because BNA has a single main terminal, all gates are located behind security. This means once you pass the checkpoint, you can easily walk between any concourse- A, B, C, or D, without ever leaving the secure area or going through security again. It makes catching your flight or switching gates simple and quick.
It is important to mention that way back in 2020, Nashville was divided into two distinct terminals – North and South. During that time, Southwest operated from the south terminal, identified by blue signs.
Terminal and Gate Information
Concourse C: It serves as Southwest’s main operational hub at BNA. These gates (C4, C7, C9, C16, C18-C22, C25) accommodate high-frequency domestic departures and large passenger volumes.
Concourse D: It houses Southwest’s newest gate expansion (D1-D6). This modern area features enhanced tech, local dining, and sustainable design to support the airline’s growing Nashville network.
Ticket Counter Information
Southwest has its ticket counters at the South Ticketing check-in. The ticket counter opens at 3:30 am.
Southwest Airlines’Check-In and Security at BNA Airport:
Online check-in can be done 24 hours before the flight’s departure time using the Southwest app or website. At the airport, use a kiosk, skycap, or ticket counter to get your boarding pass.
- Domestic flights: Check in at least 30 minutes before takeoff.
- International flights: Check in 60 minutes early (75 minutes for Aruba).
If you miss these times, you will need to rebook. You must also be at the gate 10 minutes before departure, or your seat may be canceled. For partner trips, check in with the airline flying the first leg of your journey. To start, simply enter your confirmation number and name in the app or on the website.
Suggested Arrival Times:
Domestic – 120 minutes
International – 120 minutes
TSA Wait Times for Southwest Airlines at BNA Airport:
Travelers can find wait times for airports and borders through the TSA and CBP. Since security checks take time, use the MyTSA app to see real-time airport delays. It also tells you what items are allowed in your luggage. Also, if you are driving or walking across a border, download the Border Wait Time app. It provides hourly updates for all vehicles and pedestrians to help you plan.
You must note that the TSA handles all baggage and passenger screening at BNA Airport. The security checkpoints open every day at 3:30 pm Central Time. TSA PreCheck has been a part of CLEAR. So, travelers can enroll at the CLEAR kiosks at Level 3. The enrollment process doesn’t take time, barely 3-5 days on average.
Passengers who need extra help passing through security checkpoints may apply for the TSA Cares program at least 72 hours before their journey.
BNA Airport Restaurants Close to Southwest Gates:
You can experience the local scene before you even take off! Head over to the Southwest gates (concourses C and D) for legendary hot chicken, gourmet pizzas, and vibrant live-music bars. Grab a craft coffee and soak in the city’s energy at premier dining outposts.
| Name of the eatery | Where to find it? |
| 400 Degrees Hot Chicken | Concourse C |
| 8th & Roast Coffee Co | Concourse C and Concourse D |
| Barista Parlor | Concourse C |
| Bongo Java | Concourse C |
| Hattie B’s | Concourse C |
| MEEL | Concourse C |
| Ole Red | Concourse C |
| Pyramids Cafe | Concourse C |
| Shake Shack | Concourse C |
| Slim and Husky’s | Concourse C |
| The Green Room | C/D Connector |
| Prince’s Hot Chicken | C/D Connector |
| The Southern Steak & Oyster | Concourse D |
| The Castle | Concourse D |
| Sandella’s Flatbread Café | Concourse D |
| Puckett’s Gro. & Restaurant | Concourse D |
| SMASHVILLE | Concourse C |
| -Yazoo Brewing Company | Concourse C |
| Party Fowl | Concourse D |
| Southernaire Market | Concourse C |
| Swett’s BBQ | Concourse C |
| TailGate Brewery | Concourse C |
| Tennessee Rickhouse | Concourse C |
| The Urban Juicer – | Concourse C |
| Three Casks | Concourse C |
| Tootsies Orchid Lounge | Concourse C |
| Vino Fiesta | Concourse C |
| Burger King | Concourse D |
| Flytes Virtual Dining Hall | Concourse D |
| Martini | Concourse D |
| New Heights Cantina & Taqueria | Concourse D |
Retail Stores at BNA Airport for Southwest Travelers:
Southwest travelers at BNA Airport (concourses C and D) will find various shops conveniently located near their gates. Check out the list below for more detailed insight into the available stores.
- Airessentials
- Brookstone
- Hudson Nonstop
- Music Row Supply
- Nashville Threads
- The Opry Shop
- True to Tennessee
- West End News
- Daniel Diamond
- InMotion
- 3rd & Broadway
- Na’Sah’s Nail Salon
- James Avery
- District News
- Donelson Emporium-
- Minute Suites
- Sunglass Hut
- Tennessee Whiskey Company
- True to Tennessee
- Johnston & Murphy
- The Tennessee Tribune
Transportation Options At BNA For Southwest Passengers
Southwest uses Concourses C and D, so you won’t have a long walk to get out of the airport. When you are ready to leave, follow the signs to Terminal Garage 2. Here are the transportation options at BNA Airport to help you commute conveniently.
- Ride-Share App
- Rental Cars
- Taxis
- Limousines & Courtesy Cars
- Buses & Shuttles
- BNA Parking Shuttles
- Hotel Shuttles
- Peer-to-Peer Car Sharing
Where Can Southwest Passengers Park at BNA Airport?
Nashville’s airport makes parking simple for Southwest travelers. Since Southwest is based in Concourses C and D, we recommend using Terminal Garage 2 or Lot A. These locations provide the most direct walk to your check-in area and security. So, all BNA Airport lots serve the entire terminal, but these specific spots will get you to your gate much faster.
Below are the parking options and rates based on the BNA parking portal:
Terminal Garages (Closest to the Terminal):
- Terminal Garage 1 &2: $33 per day.
- Valet Parking: $45 per day.
Surface & Economy Lots (Budget-Friendly):
- Terminal Lot A: $27 per day.
- Economy Lot B & C: $21 per day.
Short-Term & Waiting Options:
- Short-Term Parking (Garages 1 & 2)
- 0 – 30 mins: Free
- 30 – 60 mins: $15
- 60+ mins: $33 (Daily Rate)
- Cell Waiting Lot – Free.
- Location: 1415 Murfreesboro Pike.
What Are the Places to Relax At the Concourse From Where Southwest Operates?
Here are some spots for relaxation, particularly if you have a Southwest flight to board at Concourse C or Concourse
- Live Music Performances – The airport hosts several musical performances by eminent artists, and the ones found at Concourse C and D, from where Southwest operates, include performances at Tootsies and Ole Red (Concourse C)
- Massage Chairs – To relax and flex your body before a tiresome flight, you may check out the massage chairs at Concourse C. You will also find them at Concourse B.
- ,Minute Suites – You can make an online reservation for these suites. They are located in Concourse D, adjacent to Gate D3. They have five well-sanitized suites. They even have amenities such as a television, free Wi-Fi, a desk with a work chair, and a comfortable daybed.
- NA’SAH’S Nail Salon – You will find it in Concourse C, close to Gate C 15. You can enjoy a 20-minute manicure, a 25-minute pedicure, 10 minutes of brow shaping, and more.
- Shoe Shine – This service is available at C/D and Concourse B.
- USO Lounge – This unique facility is available to men and women serving in the military and their families. The services include computers, food, video games, television, a kids’ play area, and more. You will find it near the Tennessee Tribune at the intersection of Concourses C and D. It is open throughout the week from 8 in the morning to 6 in the evening.
Must-Know Tips for Southwest Travelers At the BNA Airport
To make your next flight as smooth as possible, keep these essential tips in mind.
- Prioritize an Early Arrival:
BNA Airport gets very crowded. Getting there two hours before your flight ensures you have plenty of time to wait in security lines.
- Check Gate:
Gates often change unexpectedly. So, you have to keep an eye on your boarding pass and the airport screens to find the right departure gate.
- Find Concourse:
Once you pass security, look for signs for Concourse C and Concourse D right away. It is easy to find if you follow them.
Explore our other blogs for more insights and updates.
Conclusion:
Hope this insight into Southwest Airlines at the Nashville Airport enriches your knowledge and helps you navigate the airport more seamlessly. You will find plenty of opportunities here, from nursing rooms to ATMs, parking spots to ground transportation, and more. Ensure you make full use of the facilities provided to have a fulfilling experience. In case of any emergencies at the airport, do not miss contacting the airport authorities. You will find the BNA Ace Volunteers in royal-blue jackets, ready to help with any queries. So, hope you have a fulfilling experience.
FAQs:
Southwest Airlines operates from the Main Terminal, mainly using Concourses C and D.
Yes, all concourses are connected after security, and you can walk between them easily in a few minutes.
You can opt for online check-in, check through the mobile app, or at airport kiosks and ticket counters in the main terminal.
Yes, Concourses C and D offer many restaurants, including local Nashville favorites, coffee shops, and fast food.
No, Southwest does not have its own lounge at BNA, but other lounges may be available with eligible access.
Yes, ATMs are located at several places at the BNA Terminal. You will also find the Fifth Third Bank ATM in the Southwest Concourses. At Concourse C, you will find it close to gates C16 and C17. At Concourse D, it is close to Gate D 4.
If you need assistance at the BNA Airport, you may spot airport police officers patrolling across the facility 24/7. If it’s an emergency, you can call 615-275-1703. This is the same number for medical emergencies as well.
Yes, Concourse D at the South Terminal has a Mother’s room near Gate D4. The space is clean enough to ensure that nursing mothers have a comfortable experience while tending to their kids.
